Refund Policy

1. Cancel anytime

You can cancel in Plan & billing whenever you like. You won't be charged again, and your plan stays active until the end of the period you already paid for. Then your account moves to the Free plan; nothing is deleted.

2. When we refund

Other than this, payments for a period that has started are not refunded, including when you cancel partway through a month or year, or move to a smaller plan.

• Yearly plans: a full refund if you cancel within 14 days of your first yearly payment.
• Renewals you didn't intend: if you contact us within 7 days of a renewal charge and haven't used paid features since that renewal, we refund it.
• Charged twice or by mistake: we refund the extra charge in full.
• If Keeprer was unavailable for a long time because of a problem on our side, we may refund or credit part of the fee.

3. How to ask

Email tawinleknok@gmail.com from your account's email address with the date and amount of the charge. We answer within 5 business days. Approved refunds go back to the original card through Stripe; your bank may take 5 to 10 business days to show them.

4. Payments between you and your clients

Money your clients pay you goes directly to your own account through PromptPay. Keeprer never holds it, so we cannot refund it or step into payment disputes between you and your clients. Please settle these directly with each other.

5. Your legal rights

This policy does not take away any right to a refund you have under the consumer laws of your country.